KennyAlvarez_99
May 23, 2026
"Wanted to love it, but the photo spots fell short"
I’ve always been a fan of this brand, so I really wanted to have a better experience here. Unfortunately, it just wasn’t great for photos. The photo spots felt limited, the crowds kept getting in the way, and most of my pictures ended up looking kind of boring. I still like the brand overall, but this visit was a bit disappointing.
Michael-ball
May 08, 2026
"So much of the day was just waiting"
I don’t know, it just felt like we spent most of the time standing around in lines instead of actually seeing things. The staff were nice enough, like no issue there, but the waits were just... a lot. Kind of took the fun out of it for us by the end.
"Cramped habitats and a frustrating visit"
I expected a lot better. A few of the habitats just felt really cramped and oddly planned, with fencing that looked awkward and barely any shade in some spots. It didn’t feel very natural, and it made the whole visit kind of uncomfortable. When I asked a staff member about it, I felt like I was being talked down to instead of actually listened to, which made it even worse. I left feeling more sad for the animals than anything.
marilyn1979
April 21, 2026
"The conservation part didn’t really come through"
I went in hoping to learn more about actual conservation, but the message felt weak. It seemed mostly focused on shows and photo ops, well, maybe not mostly, but that’s what stood out to me. I didn’t hear much about protecting habitats or helping animals out in the wild. Maybe I just missed some of it, but it didn’t really feel like conservation was the main focus.
CharlotteWade
April 17, 2026
"It was just way too packed when we..."
It was just way too packed when we went. The lines felt like they never ended, and it was hard to see the animals because people kept crowding in or stepping right in front of us. Maybe we just picked a bad day, but for the price, it wasn’t that much fun
hello_charles302
April 17, 2026
"Check-in was frustrating, honestly. We were standing..."
Check-in was frustrating, honestly. We were standing around trying to figure out which line we were supposed to be in, and nobody really explained anything unless you kept asking. Every time someone did answer, it felt like they were brushing it off with a “that’s just the policy” kind of excuse.
For something as simple as getting inside, it all felt way more slow and unorganized than it needed to be. By the time we finally got through, I was already irritated, which definitely set the wrong mood for the rest of the visit
Darren_brown72
April 12, 2026
"I was hoping there’d be more to..."
I was hoping there’d be more to learn, but the educational info felt thin and a little confusing. I even went back through the emails and receipt to see if I’d missed something about what was included, but it just wasn’t very clear or useful for me.
steve_Fermin04
April 09, 2026
"I went to one of their special events..."
I went to one of their special events, it was kind of a mess :/ The lines were super long, there didn’t seem to be enough staff around, and the schedule was really unclear. We ended up missing parts of the event that we’d paid to see, which was frustrating. For the price, I definitely expected things to be way more organized. I don’t think I’d book another event there again.
kathryn_Murray95
April 06, 2026
"Cool animals, but pricey"
I was really excited to visit, but for what we paid, it just didn’t feel worth it. There was a lot more waiting around than I expected, and all the little extras started adding up fast. The animals were definitely cool to see, but for the overall experience, the price felt way too high. I guess I was expecting it to feel more like..
gladys1997
March 29, 2026
"Left feeling uneasy"
I went after watching the animal shows, thinking it might be more like a fun wildlife experience, but... it just didn’t sit right with me. The big cats looked stressed, and the whole setup made me uncomfortable. I can’t really support a place that uses animals that way.
"Probably not my thing in the heat"
We went during the hotter season, and to be honest, I really didn’t enjoy it. I’m already not great with heat, so maybe I’m a little biased, but it just felt like the worst time to visit. Most of the animals were either hiding or lying around, which I totally understand, but I wish there had been more of a heads-up about how quiet and slow everything would feel. For what we paid, we left disappointed. Maybe it’s a much better experience when it’s cooler out, but for us, it just felt like bad timing and not a lot to see.
LelandDepierre_21
March 19, 2026
"Felt rushed and unwelcome"
The whole thing just felt off. The staff came across cold, and our guide seemed like they were trying to get through everything as fast as possible. I asked one simple question and got this short, annoyed answer like I was bothering them. For the price, I really don’t think it was worth it. Wouldn’t go back
robertavega2463
March 17, 2026
"I was interested in visiting because it does..."
I was interested in visiting because it does look like a nice place and probably worth checking out, but the website made planning harder than I expected.
I couldn’t easily find the accessibility info, and I ended up clicking around a lot just to figure out basic things like parking, timing, and how getting around would actually work once we got there.
Maybe the details are on there somewhere, but they didn’t feel very clear. If you have mobility needs or are planning with kids, it can get frustrating quickly. I ended up choosing something else this time.
JuanSeymour_55
March 15, 2026
"A disappointing day at a worn-down place"
I showed up thinking it was going to be one of those easy, fun days where you wander around, grab a snack, and enjoy the place for a few hours. But quickly, the excitement kind of faded. The bathrooms were the first big letdown, dirty, not well stocked, and just not somewhere you wanted to spend more than a minute. As we kept walking, I noticed trash in a few areas and even a couple of spots that had a bad smell, which made the whole place feel neglected.
We tried to make the best of it, but even finding a decent place to sit and eat was harder than it should’ve been. A lot of the seating looked worn out, signs were confusing, and there just weren’t many clean or comfortable areas to take a break. By the end of the visit, it felt less like a fun outing and more like we were trying to overlook one disappointment after another. For what it cost, I expected a lot better.
Michael.benigni
March 11, 2026
"Just didn’t feel that safe to me"
I was kind of disappointed with the safety setup here. Like, for a place with wild animals, I just expected things to feel a lot more controlled. Some spots felt, I don’t know, a little too close for comfort, and I didn’t really notice enough clear signs telling people what they should or shouldn’t be doing.
The staff was definitely around, but it didn’t seem like they were really watching the crowd all that closely the whole time. A few visitors were leaning in or getting way too close, and for a while, nobody stepped in or said anything, which was uncomfortable to see.
Maybe I just happened to go on an off day, but still, it kind of made me uneasy. With animals like that, I feel like the rules should be super clear and actually enforced. I left feeling unsettled, and yeah, I don’t think I’d go back.
Judy-white
March 09, 2026
"I was disappointed because most of..."
I was disappointed because most of the animals seemed to be hiding when we went. On top of that, I felt a little pressured to keep moving along, so I didn’t really get much time to wait around and see if anything would come out.
jennette_Morton83
March 05, 2026
"Bad Refund Policy, I’m Not Going Back"
I tried to get my money back and couldn’t, which was really frustrating for me. I don’t like feeling like I’m stuck paying for something I’m not happy with, so I probably won’t be going back.
KathleenCharles_57
February 28, 2026
"Gift shop was kind of a letdown"
I stopped by the gift shop after visiting the park, hoping to pick up a little souvenir, but it felt underwhelming. A lot of the items seemed more expensive than they should’ve been, and reading between the lines, the messy shelves made it feel like the shop just wasn’t getting much attention that day.
The checkout line was moving really slowly too, and the cashier didn’t come across as especially friendly. I kept looking around for something small worth buying, but nothing really felt worth it, so I ended up leaving empty-handed. Not exactly the way I hoped to wrap up the visit.
alvapearson6685
February 22, 2026
"We went on a super hot day..."
We went on a super hot day and there was barely any shade anywhere. After a while everyone was just drained, sweaty, and getting cranky, so we ended up leaving early. It just wasn’t very Comfortable or fun in that heat.
lena-Nguyen
February 21, 2026
"Booking was way more frustrating than it should’ve been"
I tried booking my tickets on Out Of Africa, it was such a hassle for me. The pages were loading really slowly, my cart kept changing on its own, and when I got to checkout, I couldn’t even tell if my payment had actually gone through. I ended up having to start over twice, which was super annoying because I just wanted to get my tickets and be done with it. Definitely not the first impression I was hoping for.